Kept telling me same blurb about it was my fault, not his, no refund, etc. I bought tickets 2 months in advance. Vivid Tickets Loses Top Rating From Better Business Bureau After He checked several times and assured me that the seats were handicap. This will help us to determine next steps. It never shares your credit card information, and you can read more about its privacy and security guidelines on the companys website. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Now I overpaid for two single tickets because they are maliciously scamming people vs. just selling those tickets as single tickets. I then I received an electronic transfer notification which I followed through on. Yes. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It was smooth and I didn't have to do all re-ordering process again. Claim your listing for free to respond to reviews, update your profile and manage your listing. How has everyone's experience been with Vivid Seats? : r/phish - reddit It goes against our guidelines to offer incentives for reviews. I do expect a refund of the differance that the seats should sell for. A spokeswoman for the venue tells us floor seats were paper tickets only for security reasons. I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. Here's what happened: Vividseats sold us three tickets, 2 of which were from a 3rd party. I feel that you overcharged me. Crooks. I just want the tickets I spent my hard earned money on. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. It also assists sellers who have tickets and want to sell them safely. Jeremy of Las Vegas, NV Verified Reviewer. the aftermarket brokers all have their inventory on stubhub, vivid, etc, so long as they pay the fees to be a part of those services. Chicago, IL 60606-0606. Vivid Seats sent Gary a confirmation thru his phone after he paid the $445 required for the 4 tickets. We do this to make sure each fan is able to choose tickets that are most accommodating to them. I specifically chose a section my whole group is in. I have knee issues so very kind to help so we don't walk far. My tickets were not released until 1 week before the show. Horrible customer serviceUpdated on 3/2/23 after their comment saying I only called after the event. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. We understand it's frustrating when events are postponed. Nothing arrived. I paid for the first 15 rows. only our *Volume Resellers* are allowed to re-sell tickets. I will never use vivid seats ever again. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. says they have a no refund policy unless the event is cancelled. Then allows the seller to change the date to the day of the event. I quickly realized my mistake and went to cancel my order but I guess they dont believe in allowing buyers to cancel orders. Vivid seats are scammers. Vivid Seats Review | Top Ten Reviews These were special seats, including dinner and first 2 rows on the dirt. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. "We have currently put them on 'No Rating' while they investigate the complaints and . Called Capital 1 (cc company) to see if my card wasn't working and they told me that all day yesterday they were having people calling them as their cards on your site didn't work either. The name on my ticket was someone who purchased tickets the resold them through vivid seats. They refused to issue a refund as they said the tickets were sent via email. Vivid Seats has a consumer rating of 4.33 starsfrom 31 reviews indicating that most customers are generally satisfied with their purchases. Business Profile for Vivid Seats LLC - Better Business Bureau For the love of whatever deity you believe in DO NOT BUY EVENT TICKETS FROM THIS SITE. The moment you hit submit, they have your money and will not refund. Date of experience: 26 February 2023. VIVID CONFIRMED THE TICKETS IN A DIRECT E-MAIL AFTER MY CALL. For further help, send us a direct message. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Be the first one to find this review helpful, Special delivery (including local pickup, will call or paperless). My hatred for this company will never end and I will tell anyone and everyone that will listen about this. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be significant added fees when you try to checkout. This complaint was posted by a verified customer. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. I would like to warm people to avoid buying tickets through Vivid Seats. Desired outcome: I had a great experience. What is Vivid Seats? Is it legit? Do they have fees? Here's - nj The buyer is responsible for these costs. Sellers can choose the price for their tickets and modify them at any time. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. If you have any additional questions, we encourage you contact our online support team by sending us a DM on social media. We absolutely value your feedback and apologize for the stress this may have caused you. We were refused. I never received my tickets but was charged for them. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. The guarantee protects buyers from getting invalid tickets and ensures they receive their tickets on time. Vivid Seats has not responded to my email. Vivid Seats Reviews - vividseats.com - Review Centre Should I buy tickets on Vivid Seats? How it works, fees, rewards Anyone can write a Trustpilot review. Then the day of the event I got an email cancelling my ticket. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. Never again. Eugene was very helpful with my questions. I feel sorry for other customers who have lost a lot more money than we did. I thought maybe that was the seller. I want my $1,500 back in my bank account. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. I had an expensive ticket to the Garrison Keillor show at Red Rocks. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Its not right that they say they have no control over the seller. VividSeats Reviews - Is Vivid Seats Legit, Safe and Reliable? Avoid purchasing thru Vivid at all cost. WRITE REVIEW. FAQ. I beleive he explained everything I needed to know, in detail. There were no humans to talk to to get my tickets before the event started. Vivid Seats Pay & Benefits reviews - Indeed Promised by 2/23. If you still have concerns about your order, we encourage you to reach out to our specialized team via direct message over social media. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. Very helpful indeed! I wasnt sure what that meant and they informed me that by clicking view tickets on the email they sent me to confirm my purchase I had accepted the tickets. When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. Is Vivid Seats Legit? Review, Comparison & Alternatives Vivid Seats | Buy Tickets on the App Store When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Terrible customer service. Ordered tickets for Gary Allan concert last September. Finally got my tickets and had a great time speaking to the very helpful gentleman. We have confirmed that your tickets are still valid for entry, and if you were to encounter any issues at the venue with these tickets we encourage you to call us immediately so we can help ensure you get to attend. Vivid Seats has 450 employees. We were able to review your order file and confirm that there was no communication for your order until after the event had passed. I spoke with Carlos A over the phone to purchase my tickets. Reliable & Rewarding Tickets. Send us a DM on social media. Contact Customer Service | Vivid Seats Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. We did not sit in the seats that we purchased & had to wait 10 min after the show started just to sit down. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down! I own a venue. Lack of preparation and communication from the recruiter for each step of the process. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener We apologize for the frustration you experienced. Mobile tickets: When your order includes mobile e-tickets (based on venue), you'll be able to access them directly in the app. Original review: Feb. 9, 2023. Shame shame for all the people you have messed with and hurt. Parking lot operators have sole discretion to refuse entry if you arrive late to an event, as it is understood to be common practice to arrive before an event is scheduled to begin. If you have any additional questions, we encourage you to reach out to our online support team on social media. Most complaints are from ticket billing and delivery issues. Service 254 Value 245 Shipping 164 How do I determine the seat numbers for a ticket listing? Address: 111 N. Canal Street. I had to call to verify that these seats are in fact in different rows one behind the other. Working at Vivid Seats: 108 Reviews | Indeed.com Downgraded Tickets Sent - Not what I paid for. Vivid Seats Reviews - 33 Reviews of Vividtickets.com | Sitejabber No refund offered!! My friends and I attend several differant venues and purchase tickets online. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. I've had the same issue though my costs aren't that high. Vivid Seats Promo Code: $15 off ticket orders over $100 for new customers. Vivid Seats is famous for its courtesy calls. The second time was one of my worst experiences trying to buy event tickets. Vivid Seats Inc has always been and remains a company that is talked about and written about a lot. I usually stick to stubhub. They didn't even attempt to make it right. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Not game day yet so have not opened app for seats. Since the tickets were delivered in time for the event with the transfer at 10:24 AM that day, that is why we advised that your order was not eligible for a refund.
Nicole Brown Simpson Neighbor Candace Missing,
Tui Lost Booking Reference,
Traditions Buckhunter 209 Conversion Kit,
Onstar Basic Plan 2020,
Articles V