Battery Disconnect Switch - Electrical - FMCA RV Forums These issues are ongoing, not new. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. 40 gallon fresh water tank. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. And not have heard from them. Then click on the manual name to download. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! The retail declared our previous response as satisfactory, see below. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. After changing the engine battery the radio and backup camera will not It's been non-stop. 3. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. He was so laid-back and his knowledge was extensive on the motorhome. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. BBB Business Profiles are subject to change at any time. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. 1 swinging tv screen. You probably have to pull the radio out to find it. We are so very happy with the coach we purchased! is not responsible for any misprints, typos, or errors found in our website pages. Hello all, new to the forum and a first time RV owner. I guess that is the million-dollar question. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. Our Owners Resource and Owners Guide can help you get the most out of your travels. The best of Class A amenities and more power than a Class B. I have hundreds of emails relating to our continued attempts to get these issues resolved. . RVers Ask: What's The Best Way To Sell An RV? Of course, at our expense. Read full answer This dealer in **** miles away so thats not happening. * This post was edited 03/23/19 02:00pm by bobndot * Thor Industries Owner's Forum - iRV2 Forums Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. Save your favorite RVs as you browse. BOTH of which **** has rejected. Just for good measure, recheck those easy to access fuses in the panel in the coach. Pantry. Fill out this quote form and we'll get back with you as soon as possible. All Advertised Prices Expire daily at Midnight. Working at Thor Motor Coach | Glassdoor It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. We have spent more than three years dealing with these issues. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Also, it was pointed out to us that the flooring had already been repaired prior by someone. I am waiting for **** to call us back. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. This is Thors final offer as it has been stated multiple times. We are not responsible for any such errors and reserve the right to correct them at any time. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. BBB Business Profiles may not be reproduced for sales or promotional purposes. The owner listed is **************************. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Want to request a quote on this unit? I admit, we were naive in thinking that the labor charges could be so little for such a job. good-will offer. Have you tried pushing in the "very little" reset button top left? Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. The pictures submitted to us show no concern of factory defect to the roof. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? Anyone know exactly where the fuse may . For more information, visit. See dealer for details. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Diesel and gas-powered chassis options. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA JavaScript is disabled. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. One previous owner purchased it new.We have had multiple issues with the coach. At this time Im satisfied that they Thor Motor Coach has reached out. Paint. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. I do not know WHY he has not had access to this correspondence. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C Apparently, they couldn't come to an agreement with ****. I have looked and checked all connections and fuses I can find. My front radio has two fuses. It drops down over drivers head onto safety pins. Thor Full Side Slide-out Won't Come In - FMCA RV Forums 2022 Thor Hurricane 35M. You may also call **** at ************ for them to better assist you in finding service. 2017 Thor Challenger XE Rear and side cameras and radio not working. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? THOR #2187. Save. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. I have a full side slide on my 2016 Thor Ace 30.2. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. According to the call notes several of his concerns were discussed and further explained. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. Report post. Thanks for the replies. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Speakers. Our 2019 ************ Motor Coach seats have started to completely disintegrate. This is an independent, unofficial site. The elements cause the roof to expand and retract. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. We strive to ensure all pricing and information contained in this website is accurate. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Probably have to pull radio out to find inline fuse. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. We can't thank all the employees of General RV enough for making this experience so unforgettable. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Use a pen or paper clip. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? We have a water leak and it has caused extensive damage. The keep-alive lead isn't switched at all. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. 2. can discuss the resolution. The issue is not closed nor has resolution been found. Thor Motor Coach's stands behind it's previous response, copied below. Took a good 2 hours drive and they are still dead. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. Solar panals not bolted properly to roof.Propane sensor faulty. 33 complaints closed in the last 12 months. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. There is a special tool (like a shiv) that you use to release both sides. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. ************************* was working with us right up until he moved to a new position in March of 2022. Don't go searching for zebras just yet. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Radio and cameras not working - Thor Forums While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Stock #46257. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! changed the RV world when it first hit the streets in 2011. International Association of Better Business Bureaus. Make Offer. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C After reviewing the Pre-Authorization, our stance on the roof concern remains the same. Like most: We went on our first trip this past weekend. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. What's The Best Cordless Vacuum For RVers? Checked every fuse I could find. Brand: Thor Motor Coach. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. We have documented the roof concerns in case it does happen to be a concern. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. This has all been dragging on for far too long. Surround Sound. 2022 Thor Motor Coach Challenger RVs for Sale Near You. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL in fuel costs), then **** will kindly deduct the $2,000. When searching for a service center make sure to use the filter option. One is in the coach fuse panel and is marked. ****************** was thankful that someone from Thor Motor Coach reached out. It is the original claim. All payments are with approved credit through dealer lending source. Wheel sensors for air pressure not working. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Your luxury Mercedes Sprinter motorhomes. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. We have sent the invoice for labor charges to ****. Thor motor coach four winds 24 f e350 chassis. Another for $6,500.00 from *************** in ***********, **. We reached out to Thor and la mesa and they say its our problem. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. New to RVing? Not sure where the in line fuse is located any help locating would be appreciated. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. **'s labor charges of $7,500. Nobody will build them better. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Explore Thor Motor Coach Products and Motorhome Brands Owners Manuals - Thor Motor Coach The slide ran very slow, it always seems too. 1. We purchased a new 2019 *********************** **** Motor Coach in May 2019. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Contact Us. Is An RV Renovation Project Right For You? After countless emails and calls to *********************, we never heard from him again. They are the same issues we continue to try to get resolved. Please note - there could be multiple recalls for a specific model RV. I will state again that this is not a new claim. Thats where the water is coming in, it came that way from the factory. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. {priceLabel}: 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com Use/store switch in use mode? Thor Motor Coach | Better Business Bureau Profile Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown Among the largest motorhomes, featuring the amenities of home for full-time life on the road. The best of Class A amenities and more power than a Class B. VIN #*****************. We have endured a long and arduous journey. WHO IS RIGHT? Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. This price is only valid for 24 hours from. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Contact Sales. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube We cannot even drive this rv with fear it might shutoff again. Number Of Discs. How can **** choose to refuse to fix this chronic and widespread issue? ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Want to make us an offer on the {product}? Model: Hurricane 29M. As the smallest motorhome option, camper vans are welcome virtually everywhere. Mine is, and it seems a lot of folks on the Thor forum bring this up. We are also providing the **** commercial vehicle center web address. It may not display this or other websites correctly. Rates and amount financed are determined by credit history. She is also equipped with . Select the desired vehicle below to view all the recalls for that particular make & model. We purchased a 2020 ************ model **** on September 4, 2019. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV THOR AXXERA RADIOnot working??? - YouTube from Thor Motor Coach. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Please send them into the rep you have been working with, or we can reach out to the dealership your coach is at, to obtain photos noting the concern. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. Thor is offering to repair by patching roof. Nobody will build them better. BBB Business Profiles generally cover a three-year reporting period. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. Thank you. we do not have any videos here. ********* in **** had the coach for six weeks only to decide in the end not to do the job. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Not a fuse, not a wire.
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